PREMIER DASH CAM SERVICES

Last updated: July 2026

Services include front and rear dashcam camera installation, hardwiring, setup, and basic operational guidance.

1. Booking & Cancellation
Appointments must be booked in advance via Phone or Text-WhatsApp.
All appointments will have a deposit taken prior. Date and time of installation will only be booked once a deposit has been taken.
Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations may incur a fee of £25.
Premier Dash Cam Services reserves the right to cancel or reschedule appointments due to weather, traffic delays, or unforeseen circumstances.

2. Access & Vehicle Requirements
Customers must provide safe and legal access to the vehicle, whether at home or work.
Vehicles must have a functioning battery and no electrical faults.
We are not responsible for delays due to issues with customer-supplied equipment or vehicle conditions.

3. Customer-Supplied Dashcams
We can install customer-provided dashcams, but do not provide warranties for third-party products or accept liability for any damage caused by equipment provided by the customer.
If a customer-supplied device is faulty or incompatible, a call-out charge may still apply.
If a used dash cam is provided by the customer, they must provide all the wiring and adhesive pads for the windscreen. We recommend using the same brand of dash cam, wiring and adhesive pads as recommended by the dash cam manufacturer.

4. Warranty & Liability
All installations come with a 30-day workmanship warranty. We do not give or imply any warranty for products supplied by the customer. Premier Dash Cam Services is not liable for any damage caused by the dashcam itself or improper use of the system post-installation.
Warranty excludes tampering, unauthorised removal, or water damage due to poor vehicle condition.
We do not offer any money-back guarantees once we fit products supplied by you.
Dash cams supplied by customers are under warranty from the place of purchase, not from us.
It is the customer’s responsibility to register their own dash cams and equipment fitted to their vehicles for warranty purposes.
We are not responsible for warning lights on the dashboard (check engine, etc.) or airbag issues, especially where the customer has requested a different fitting method from our normal high standards.

5. Electrical System Disclaimer
While care is taken, installation may involve working with the vehicle’s electrical system. Customers acknowledge that modern electronics can be sensitive, and minor issues may arise.
Premier Dash Cam Services is not liable for pre-existing faults or unrelated vehicle issues that may occur post-installation.

6. Data & Privacy
We do not access or retain any video recordings. Customers are responsible for data stored on their dashcams.
It is the customer’s responsibility to comply with local laws regarding video/audio recording.

7. Payment Terms
Payment is due in full before completion unless otherwise agreed.
Accepted methods: Cash, Debit Card payments and Bank Transfers only. We no longer accept Credit Card payments.
Receipts are provided upon request.
Customers are required to make sure all payments are made prior to installation.

8. Limitation of Liability
Premier Dash Cam Services shall not be held liable for any indirect or consequential loss, including loss of data, use of vehicle, or business interruption.

9. Removal of Existing Dashcams
We no longer remove dash cams fitted by other companies; we only remove dash cams previously fitted by us, due to complexity.
If we are requested to remove a previously installed dashcam, Premier Dash Cam Services accepts no responsibility for any damage caused during the removal process, including but not limited to damage to trims, wiring, or the windscreen.
It is the customer’s responsibility to remove any existing dashcam from the windscreen prior to our visit. If Premier Dash Cam Services is asked to perform the removal, the customer acknowledges and accepts that any damage incurred, including potential damage to the glass, mounts, or adhesives, is at their own risk.

10. Customer Responsibility
Please make sure on the day of installation there is sufficient free parking for our vehicle and sufficient safe space around your vehicle.
We cannot install dash cams on the road for safety reasons.